Terms of Service
These terms apply when you use the Nexus API. By using it, you agree to them. If you use Nexus for a company, you agree on its behalf.
1. Who we are
Nexus is run as an independent project by a sole operator based in Romania. “We” and “us” mean that operator. “You” means the person or business holding a Nexus account.
2. What the service is
Nexus gives AI assistants a memory. You send it documents to learn from and conversations to answer. It stores what it learns and answers using an AI model. You reach it through an API key that we issue.
3. Your account and keys
- You must be at least 18 and able to enter into a contract.
- Keep your API keys secret. You are responsible for what is done with them.
- If a key leaks, tell us straight away and we replace it.
- The details you give us must be accurate.
4. Your content
Everything you send to Nexus, and the memories made from it, stays yours. You give us permission to store and process it for one purpose: running the service for you.
You confirm that you have the right to send it. Where it includes personal data about other people, you are responsible for having a lawful reason to process it and for telling those people what the law requires you to tell them. The data processing terms then apply as well.
5. Acceptable use
You may not use Nexus to:
- break the law or infringe anyone’s rights;
- reach, or try to reach, another customer’s data;
- get around limits, probe for weaknesses, or disrupt the service;
- produce spam, malware, harassment or content that sexualises minors;
- make decisions about people’s health, legal position, money or safety with no human checking the answer;
- resell access to the API without our written agreement.
Content sent to an AI model must also respect the usage rules of the company that provides that model.
6. What the AI says
Nexus is built to answer from what it was taught and to say so when it does not know. Even so, AI answers can be wrong, incomplete or out of date. We do not guarantee that any answer is correct or fit for a particular purpose. You are responsible for how you use what it says, and for telling people they are talking to an AI where the law requires it.
7. Plans, limits and payment
- Usage is measured. Your plan sets limits, such as how much can be processed in a day or a month and how many brains you can have.
- When a limit is reached, further requests are refused until it resets or is raised.
- Fees are the ones agreed with you. They exclude taxes unless stated otherwise.
8. Availability and changes
We work to keep Nexus running and fast, but we do not promise a level of uptime unless we have agreed one with you in writing. The service is sometimes unavailable for maintenance.
We may change features, and the AI models on offer change when their makers retire or replace them. When a change would break an existing integration we give notice in advance where we reasonably can.
9. Ending and suspension
- You can stop using Nexus at any time and ask us to delete your content. We confirm in writing once it is deleted.
- We may suspend or close an account that breaks these terms, puts the service or other customers at risk, is not paid for, or that the law requires us to close.
- Where we can, we warn you first and give you time to put it right.
10. Our service
Nexus, its software and its documentation remain ours. These terms give you the right to use the service, not ownership of any part of it. If you send us suggestions, we may use them freely.
11. No warranties
As far as the law allows, Nexus is provided as it is, without warranties of any kind beyond those written in these terms.
12. Limit of liability
As far as the law allows, our total liability to you in any 12-month period, for all claims connected with these terms or the service, is limited to the greater of the fees you paid us in the 12 months before the first event that gave rise to the claim, or EUR 50.
We are not liable for indirect or consequential loss, including lost profit, lost revenue and lost data. Nothing in these terms limits liability that cannot be limited by law.
13. Governing law and disputes
These terms are governed by the laws of Romania. If we cannot settle a dispute between us, it goes to the competent courts of Romania. If you are a consumer in the EU, the mandatory protections of the country where you live still apply to you.
14. Changes to these terms
When these terms change, the new version is published here with a new effective date, and customers are told by email about changes that matter. Using Nexus after a change takes effect means you accept it.
15. Contact
[email protected] for legal notices and business matters. [email protected] for support.